Jet Airways is India's premier international airline based in Mumbai. In October 2017, it was the second largest airline in India after IndiGo with 17.8% passenger market share. It operates flights to 67 destinations from its main hub at Chhatrapati Shivaji International Airport and a secondary hub at Schiphol Airport Amsterdam, Chennai International Airport, Indira Gandhi International Airport, Kempegowda International Airport and Netaji Subhas Chandra Bose International Airport.
Founded in April 1992 as a limited liability company, the airline began operations as an air taxi operator in 1993. The airline commenced full operation in 1995 with international flights added in 2004. The airline went public in 2005 and in 2007, the airline acquired Air Sahara. It became the largest airline with passenger market share in the country in 2010, a position it held until 2012.
Video Jet Airways
Histori
1992-2005: Inception
Jet Airways was incorporated as a limited liability company on April 1, 1992. It started operations as an air taxi operator on May 5, 1993 with a fleet of four Boeing 737-300 chartered aircraft. The airline was granted flight status scheduled on January 14, 1995. On May 12, 1994, all shares were transferred to Tailwinds International, whose equity holdings were held by Naresh Goyal (60%), Gulf Air (20%) and Kuwait Airways (20%). In October 1997, according to the Ministry of Civil Aviation's instructions prohibiting foreign investment in passenger airlines, Goyal took over the entire company. The airline launched its first international flight in March 2004 from Chennai to Colombo. The company was listed on the Bombay Stock Exchange and became a public company on December 28, 2004, with Goyal maintaining a 51% shareholding.
2006-2009: Growth and expansion
In January 2006, Jet Airways announced its intention to acquire Air Sahara for 500 million US dollars in an all-cash deal; however, the deal failed in June 2006. On 12 April 2007, the deal was back on track with Jet Airways agreeing to pay INR 14.5 billion (US $ 220 million). On April 16, 2007, Air Sahara was renamed JetLite and marketed between low-cost airlines and full-service airlines. JetLite becomes a wholly owned subsidiary of Jet Airways. In August 2008, Jet Airways announced plans to integrate JetLite into Jet Airways. In October 2008, Jet Airways dismissed 1,900 employees, who were subsequently replaced due to intervention from the Ministry of Civil Aviation. In October 2008, Jet Airways entered into an alliance with competing Kingfisher Airlines to share codes on domestic and international flights, collaboration on frequent-flyer programs and sharing of crew and ground handling equipment. On May 8, 2009, Jet Airways launched another cheap brand, Jet Konnect. It operates a fleet of Boeing 737 Next Generation and ATR 72 aircraft and operates on short-haul routes advantageous with higher passenger load factors.
2010-present: Consolidation
In the third quarter of 2010, Jet Airways became the largest airline in India with 22.6% passenger market share. In July 2012, the airline officially requested government approval to join Star Alliance. Jet Airways is not a Star Alliance member by 2017. In June 2011, the airline became the first domestic airline in India to ban meat and liquid products in checked luggage. Jet Airways incorporated the JetLite brand into Jet Konnect on March 25, 2012 and began offering business class seats after Kingfisher Airlines' death. In 2013 Etihad Airways plans to buy shares in the airline after the government's announcement in September 2012 that foreign airlines can take over 49% ownership in the Indian carrier. On April 24, 2013, Jet announced that it is ready to sell a 24% stake in the airline to Etihad for US $ 379 million . The deal expected to be signed in January 2013 will be postponed and completed on November 12, 2013.
In 2013, airlines lower prices and hold tariff wars with low-cost carriers IndiGo and SpiceJet as passenger demand decreases. In February 2013, the airline's market value decreased by INR 4.84 billion (US $ 72 million) due to falling share prices. Jet Airways made a profit in the third quarter of the financial year 2013-14, after posting a loss over the previous year. Jet Airways announced on August 11, 2014 that it will terminate the Konnect Jet by the end of the year as part of its plan to reposition itself as a full-service uniform operator. On December 1, 2014, Jet Konnect fully merged with Jet Airways, making it the third full service carrier in India other than Air India and Vistara. In December 2015, Jet Airways announced the closure of its scissors center at Brussels Airport in March 2016 and the opening of a new hub at Amsterdam's Schiphol Airport effective March 27, 2016. In February 2016, it was India's second largest carrier after IndiGo with a 21.2% share passenger market.
Maps Jet Airways
Corporate issues and identity
Headquarters
The airline's headquarters is located at Siroya Center in Andheri, Mumbai. The previous headquarters was located in S. M. Center, a six-storey rented building in Andheri and moved following criticism of working conditions.
Livery
The original Jet Airways pattern was designed by Lowe (Later later). It was sea blue with bright gray and chrome yellow. The top and bottom of the plane is painted in light gray with the sun's flying logo on a navy blue background.
In 2007, a new livery was created by Landor Associates which added yellow and gold ribbons; the design retains the navy blue and gold accented scheme along with the airline's "flying sun" logo. The new yellow uniforms were introduced simultaneously, made by Italian designer Roberto Capucci. Jet Airways introduced its new identity along with the global brand re-launch including new aircraft and seats.
Financial
The company is listed on the Bombay Stock Exchange. 51% of the shares are owned by Naresh Goyal through its company Tailwinds International and the remaining 49% by other investors. The following table presents the main trends for Jet Airways and its subsidiaries (as of March 31, 2015):
Destination
Jet Airways serves 67 destinations including 47 domestic flights and 20 international destinations in 15 countries in Asia, Europe and North America. The airline has a major hub in Mumbai and a secondary base in Bangalore and Delhi. In March 2004, the airline introduced its first international destination, Colombo, with connecting flights to Chennai. London was the airline's first long-term destination and was launched in 2005. Since 2007, Jet Airways has had a scissor center at Brussels Airport for transatlantic connections to North America, which was replaced by Schiphol Airport Amsterdam from March 27, 2016.
In 2008, airlines were forced to stop the international route because it attracted losses due to the global economic crisis; it stopped services to San Francisco and Shanghai. The airline plans to restore the Mumbai-Shanghai route by the end of 2011 but has never done so. In 2012, the airline withdrew flights to New York and closed the Delhi-Milan route in 2013. On March 1, 2016, the airline announced the integration of domestic and international operations at Mumbai airport and moved all operations to the newly built Terminal 2.
Jet Airways codeshare with the following airlines:
According to Business Traveler, SkyTeam CEO Perry Cantarucci acknowledged that Jet Airways 'is the next target' to join SkyTeam, even though Skyteam currently does not release new members. Perry adds that "We want to talk to Jet about being a member of Skyteam, and they know it."
Jet Airways has terminated the Frequent Flyer Partnership agreement with Emirates and Gulf Air starting March 31, 2018.
Fleet
Current
Jet Airways Operates a mixed fleet of ATR-72, Boeing 737NG, Boeing 777 and Airbus A330 aircraft. Starting April 2018, the Jet Airways fleet consists of the following aircraft:
Fleet development
Jet Airways placed its first order for four Boeing 737-400 and 30 Boeing 737-800 aircraft on December 11, 1996; and the first aircraft was delivered on November 12, 1997. The aircraft ordered second order for six Boeing 737-700 and two Boeing 737-900 aircraft on June 14, 1999 with deliveries beginning in May 2001. On 5 January 2012, he inaugurated five ATR 72 - 600 series aircraft to operate on domestic regional routes. Remote routes are served using the Airbus A330-200 fleet, Airbus A330-300 and Boeing 777-300ER aircraft. The airline ordered 10 Boeing 777-300ER aircraft on September 29, 2005 delivered in 2007. Jet Airways ordered 10 Boeing 787 Dreamliner aircraft on December 29, 2006 to operate on long-haul routes. It placed further orders for 75 Boeing 737 MAX aircraft on April 23, 2013 as part of the modernization of its 737 fleet. In April 2018 the airline signed an agreement to acquire an additional 75 Boeing 737 MAX aircraft.
Services
Cabin
Jet Airways has three classes of services: First, PremiÃÆ'¨re (Business) and Economics.
- The first class is only available on Boeing 777-300ER aircraft. The first class offers a private suite; it features convertible chairs to fully flat bed, personal LCD TV and power supply in-seat.
- The PremiÃÆ'¨re class is available on international long-haul flights operated by Airbus A330-200 and Boeing 777-300ER aircraft have seats, fully flat beds with a personal LCD TV and power on the seats. PremiÃÆ'¨re class in domestic flights offers seat seats with larger leg room in a 2-2 configuration.
- The economy class on long-haul aircraft has a 32-inch (810 mm) pitch seat with footrest and cabin configured in 2-4-2 on Airbus A330-200 and 3-4-3 on Boeing 777 -300ER. The economic seats on the Airbus A330 and Boeing 777 have a 10.6 inch (270 mm) LCD touch screen. Domestic flights operated by Boeing 737 aircraft have a PremiÃÆ'¨re and Economy class and ATR 72-500 has an all-economy class configuration. Economy class on the Boeing 737 has a 30 inch (760 mm) seat pitch with a private LCD behind each seat. Being a Complete Flight Service Service, meals are served in all classes of travel.
In-flight entertainment
Jet Airways has Panasonic's eFX flight entertainment system on board the Boeing 737 and Panasonic eX2 entertainment systems on Airbus A330 and Boeing 777 aircraft. The system, known as JetScreen, offers programming on demand and operates via a screen monitor touch individually in each seat. In 2012, the airline introduced a feature called eXport on their Airbus A330, which allows passengers to connect their personal Apple devices. In February 2016, Jet Airways announced the introduction of in-flight entertainment services to stream live entertainment content to Wi-Fi that allows passenger personal devices.
Program frequent flyer
JetPrivilege is an airline Frequent-flyer program. Members can earn JPMiles during the trip that can be redeemed during future bookings. JetPrivilege offers five classes: Blue, Blue plus, Silver, Gold and Platinum. Gold and Platinum members gain access to the Jet Airways lounge and can benefit from additional benefits such as check-in priority, extra baggage allowances and priority baggage handling.
Airport lounges
Jet Airways offers a lounge service for First Class and PremiÃÆ'¨re passengers, along with JetPrivilege Platinum and Gold members. Premier Lounge is available in Bangalore, Chennai, Delhi, Hyderabad, Kochi, Kolkata and Mumbai in India and all international destinations.
Awards and acknowledgments
- Ã, 'The Best Airlines - India' Award at Travelers'Ã, the first annual Choice for airlines (April 2017)
- The Best Cargo Airlines (2016), Air Cargo awards
- Program of the Year (2008), Freddie Award
- Best Domestic Comprehensive Aviation Service (2008), Galileo Express TravelWorld Award
- Best Airlines Award (2007), Genius of the Web Award
- Overall Best In-Air Entertainment (2007), AVION World Airline Entertainment Award
- The Best Domestic Airlines (2005), TTG Travel Asia Award
- The Most Respected Company (2004), Business World Award
- World Market Development Award (2001), World Air Transportation Market Development Award
Accidents and incidents
- July 1, 2007: Jet Airways Flight 3307 , ATR 72-212A (registered VT-JCE), flies on the Bhopal-Indore route involved in an accident caused by bad weather. There were no fatalities among 45 passengers and four crew but the aircraft was damaged repaired and wiped out.
- March 3, 2016: Jet Airways Flight 354 , Boeing 737-900 (registered VT-JGD) flying on the New Delhi-Mumbai route, has fallen the main landing gear when landing in Mumbai, causing the closure the main ground and traffic is diverted to the secondary ground. Of 127 passengers, no casualties were reported.
- December 27, 2016: Jet Airways flight 2374 , Boeing 737-85R (VT-JBG registered) on route to Mumbai from Goa slipping off the runway as it prepares to take off. 15 of the 161 passengers and crew were injured during the evacuation.
- January 22, 2017: 168 people on Jet Airways aircraft operated by Boeing 737-838 (registered VT-JTD) from Mumbai have a narrow escape after a tail plane hit the runway when landing at Dhaka International airport, prompting the airline to remove the pilot of the task.
Controversy
Trademark infringement
Jet Airways is expected to start service to Newark via Brussels in June 2005. In March 2005, the airline applied to the US Department of Transportation; however, the application was opposed by Nancy Heckerman, CEO of the US listed company, Jet Airways Inc., based in Bethesda, Maryland, which alleges trademark infringement and connection to Al Qaeda terrorist clothing. Jet Airways rejected the claim.
Security
Asmin Tariq, a contractor working for the airline as a security agent at Heathrow airport, was involved in a foiled terror plot on August 10, 2006 to blow up several transatlantic aircraft belonging to three different US carriers. Furthermore, the UK and Singapore Governments requested security-related information from the Ministry of External Affairs at Jet Airways; further permission was postponed to fly to the US. The US State Department gave the go-ahead for airlines to fly to the United States on November 15, 2006.
In August 2014, two Jet Airways pilots were suspended after a plane carrying 280 passengers down 5,000 feet (1,500 m) in the air from Mumbai to Brussels.
Customer service
On December 2, 2016, Jet Airways 9W7083 flights from Bhopal to Mumbai were held by a large group of passengers heading for a wedding in Mumbai. There were allegations from other passengers that the wedding party was politically connected and tried to force the cabin crew to lower passengers, so additional members of their party could be accommodated. The airline claims it was a technical error in their booking system that caused excessive bookings.
A Supreme Court attorney alleged that his elderly mother was harassed by a staff member and he collapsed and suffered a scratch on his chin. Among others, a responsible staff member at the airport reportedly told him to go do whatever he could.
Corruption
In 2016, the airline was involved in the Gupta family controversy in South Africa when accused by former African National Congressman MP Vytjie Mentor that members of the business family had offered him the position of Minister of Public Corporation, on behalf of President Jacob Zuma, if he agreed to arrange South African Airways to cancel their Indian route so Jet Airways can get it.
See also
- List of Indian airlines
- Transportation in India
References
External links
Media related to Jet Airways on Wikimedia Commons
- Official website
Source of the article : Wikipedia
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